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  1.  Go to Transactions>Refunds

       2.  Select "Create" in the Refund Grid

                                                                               

3. Enter the required information. If you need to issue a physical check for the refund, be sure to check the "create check" box. Save
 

4.  After you save your refund, it will be posted.  You can go to Transactions>Disbursements to generate the physical check.

5.  You will select the refund and "Generate Print File" to follow the normal process of printing a check. The Type will reflect "refund" in your disbursement grid for easy filtering/searching later.