When reissuing a returned Direct Deposit you have two options, this document provides steps to reissue a returned direct deposit as either an ACH or Check.

Reissue as ACH

1. Go to the employee’s Pay Distributions screen and edit to update the deposit information so the information is correct going forward.

   

   

   

2. Go to Payments/Payroll/the Direct Deposit tab.

   

   
   

   

3. Find the payment you need to reprocess. 

   

   
   

4. Click the generate icon.

   

5. Enter the correct routing number and correct account number.

   

   
   

Reissue as Check

1. Go to the employee’s Pay Distributions screen and edit to update the deposit information so the information is correct going forward.

   

   

   

2. Go to Payments/Payroll/the Direct Deposit tab.

   

   
   

   

3. Find the payment you need to reprocess

   

4. Check the box, this will highlight the payment and click on reissue

   

   The reissue date can be your pay date if desired, this will be the date on the physical check.

5. Click on Confirm. This will create a .XML file of the check for you to print with your third party printing software. 

   

   This process will also void the direct deposit and create a paid check in the Payroll Payments Check Tab.