When reissuing a returned Direct Deposit you have two options, this document provides steps to reissue a returned direct deposit as either an ACH or Check.
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Reissue as ACH
Go to the employee’s Pay Distributions screen and edit to update the deposit information so the information is correct going forward.
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Go to Payments/Payroll/the Direct Deposit tab.
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Find the payment you need to reprocess.
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Click the generate icon.
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Enter the correct routing number and correct account number.
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Reissue as Check
Go to the employee’s Pay Distributions screen and edit to update the deposit information so the information is correct going forward.
Panel borderStyle none Go to Payments/Payroll/the Direct Deposit tab.
Panel borderStyle none Find the payment you need to reprocess
Panel borderStyle none Check the box, this will highlight the payment and click on reissue
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Tip The reissue date can be your pay date if desired, this will be the date on the physical check. Click on Confirm. This will create a .XML file of the check for you to print with your third party printing software.
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Info This process will also void the direct deposit and create a paid check in the Payroll Payments Check Tab.