SameGoal (IEP Anywhere)
Webpage: https://samegoal.com/iep/g/support
Helpdesk info
Hours: Monday - Friday, 8am - 5pm EST
Phone: 888-SAMEGOAL (888-726-3462), press 1
Email: help@samegoal.com
State Software Applications (SSDT)
Wiki: https://wikimcoecn.ssdt-ohio.org/atlassian.net/wiki/spaces/p/overview?mode=global
Contact your ITC and the ITC enters the helpdesk ticket
District Staff - Submit a ticket: https://www.nwoca.org
/submit-a-ticketDistrict Staff - Email hardware team: mail_staff_hw@nwoca.org
ITC Staff - Preferred method (login required): SSDT Service Desk Portal
ITC Staff - Could also email SSDT support (JIRA Service Desk Wiki)