When reissuing a returned Direct Deposit you have two options, this document provides steps to reissue a returned direct deposit as either an ACH or Check.
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Reissue as ACH
Go to the employee’s Pay Distributions screen and edit to update the deposit information so the information is correct going forward.
Panel borderStyle none Go to Payments/Payroll/the Direct Deposit tab.
Panel borderStyle none Find the payment you need to reprocess.
Panel borderStyle none Click the generate icon.
Panel borderStyle none Enter the correct routing number and correct account number.
Panel borderStyle none
Reissue as Check
Go to the employee’s Pay Distributions screen and edit to update the deposit information so the information is correct going forward.
Panel borderStyle none Go to Payments/Payroll/the Direct Deposit tab.
Panel borderStyle none Find the payment you need to reprocess
Panel borderStyle none Check the box, this will highlight the payment and click on reissue
Panel borderStyle none Tip The reissue date can be your pay date if desired, this will be the date on the physical check. Click on Confirm. This will create a .XML file of the check for you to print with your third party printing software.
Panel borderStyle none Info This process will also void the direct deposit and create a paid check in the Payroll Payments Check Tab.